For prescribers & practice staff

Stop calling the pharmacy for a status update.

Your staff spends hours a week chasing prior authorizations and asking where a patient's medication is. The provider portal answers both questions without anyone picking up a phone.

What you get

Built for the person in your office who actually chases this

Your full referral roster

Every patient your practice has sent us, in one list, with their current stage, therapy, and last activity date.

Prior authorization status

Submitted, approved, denied, or under appeal — plus what the payer is asking for, so you know whether the ball is in your court.

Refill & renewal authorization

Review the refills we're waiting on and authorize them in a click, with a complete audit trail. No fax loop.

Blocked-on-you alerts

The dashboard leads with the patients stalled waiting on your office — a chart note, a signature, a lab value.

Getting access

Four steps to an account

  1. Register with your NPI

    We verify it against the CMS national registry in real time, so we know the account belongs to a real, active prescriber.

  2. Verify your email

    Standard confirmation link to the address you register with.

  3. We review and approve

    Our team confirms your practice relationship before any patient information is released. This is a manual step by design.

  4. Add your staff

    Delegate access to the coordinators who do the day-to-day work, with their own logins.

Security

How we protect patient information

  • Accounts are approved by a person, not granted automatically
  • You see only the patients your practice referred
  • Sessions time out automatically after inactivity
  • Every view and every authorization is written to an audit log
  • Patient information is never sent by unencrypted email

See the Provider Portal Terms and our Notice of Privacy Practices.

Sending referrals

However your office prefers to work

Referral form

Structured, so we get everything needed on the first pass.

Open the form

Phone

Speak to a pharmacist and start the benefits check immediately.

Fax

Script plus demographics; we confirm receipt the same day.

ePrescribe

Search your EHR's pharmacy directory for Choice One Rx in Delray Beach, FL.

Need our NCPDP ID?
Controlled substances. Send controlled-substance prescriptions through your EHR's EPCS-certified e-prescribing workflow or by the method your state requires. The portal's refill authorization does not handle controlled substances.
The trade

What moves off your desk

Benefits investigation. Prior authorization submission, follow-up, and appeals. Copay and foundation assistance research. Patient counseling and injection training. Delivery scheduling. Adherence follow-up. Refill coordination.

What stays with you: the clinical decision, and a signature when we need one.

  • Benefits investigationCoverage, tier, restrictions, real out-of-pocket
  • Prior authorizationSubmitted, tracked, and appealed when denied
  • Financial assistanceCopay cards, foundations, manufacturer programs
  • Delivery & follow-upScheduled, delivered, then checked on

Get your practice on the portal

Register with your NPI. We verify it instantly and approve your account after a quick review.

Sign in Refer a patient