Choice One Rx complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of any of these characteristics.
Services we provide free of charge
For people with disabilities
- Qualified sign language interpreters
- Written information in other formats, including large print, audio, and accessible electronic formats
For people whose primary language is not English
- Qualified interpreters
- Information written in other languages
If you need any of these services, call us at 888.272.9055. There is never a charge to you.
If you believe we have discriminated
You can file a grievance with our Civil Rights Coordinator:
You can file in person, by mail, by phone, or by email. If you need help filing, we will help you.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at ocrportal.hhs.gov/ocr/portal/lobby.jsf, by mail at U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).
Language assistance
ESPAÑOL: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 888.272.9055.
KREYÒL AYISYEN: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 888.272.9055.
PORTUGUÊS: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 888.272.9055.
FRANÇAIS: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 888.272.9055.
中文: 如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 888.272.9055。
TIẾNG VIỆT: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 888.272.9055.
РУССКИЙ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 888.272.9055.
العربية: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 888.272.9055.
ITALIANO: Se parla italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiami il numero 888.272.9055.
TAGALOG: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 888.272.9055.